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If a Triangle Rewards Card is lost, stolen or destroyed, Canadian Tire will issue a new card on presentation of proper identification, and the balance in the Member’s Triangle Rewards Account will be transferred to a new Triangle Rewards Account.

Canadian Tire assumes no responsibility if eCTM has been used by anyone who presents a lost or stolen Triangle Rewards Card, Cardless Method or Program Payment Card before Canadian Tire is notified of such loss or theft.

We may, from time to time, designate certain other merchants as locations at which you can collect or redeem eCTM (a Partner). That merged account will bear the Triangle Rewards Account number of one of the accounts being merged and one Member will be designated as the holder of that account with full power and authority to deal with the account, including closing it, and will become the “Member” hereunder. eCTM cannot be transferred from a Member to any other Member or other person without the consent of Canadian Tire.

These terms and conditions, as amended by Canadian Tire from time to time, constitute the entire agreement between the Member and Canadian Tir e with respect to eCTM.

On occasion, Canadian Tire, our various businesses within the Canadian Tire family of companies and any Partners may communicate special offers, information and services to Members by email, text message (standard text messaging and data rates may apply) or other communication preferences selected by you using the contact information you have provided. Please call 1-800-226-8473 for current rates. 

When shopping at Canadian Tire stores or gas bars, if you forget your Triangle Rewards Card or choose not to use it, you may still be able to collect eCTM on a qualifying purchase if you provide the telephone number that you gave when you enrolled as a Member or you scan at a compatible point of sale device your mobile phone or other mobile device on which you have downloaded the Program App (each of these is a Cardless Method).

Purchases made in a foreign currency with a Program Credit Card are first converted into Canadian currency (as set out in the cardmember agreement) prior to calculating the amount of eCTM that you have collected.

eCTM can only be collected on one Triangle Rewards Account for each purchase transaction. Any unpaid portion not received by the due date will no longer form part of the equal payments plan and interest will accrue on that amount from the day after the date of your next statement at the applicable regular annual rate. For the purposes of this section, “inactivity” means that there has been neither a transaction in which you have collected eCTM, nor a transaction in which you have redeemed eCTM during the period in question.

Membership may be terminated by Canadian Tire if any of the following events occur: (A) the Member has failed to comply with any of these terms and conditions, or Canadian Tire determines that the Member has abused the Program or has made any misrepresentation or false statement to Canadian Tire; (B) the Member dies; (C) the Member becomes bankrupt or insolvent or any bankruptcy or insolvency proceedings are commenced by or against the Member, (D) the Member is charged with a “designated offence” (as defined in the Criminal Code (Canada)), (E) the Member’s Program Payment Card is terminated by Canadian Tire Bank, or (F) Canadian Tire suspects the Member of any fraudulent activity in connection with the Program or the use of a Program Payment Card.

A Member may choose to cancel his or her membership by written notice sent to the address below or by calling Program customer service.