saga travel insurance reviews

Our customer experience ratings Our product ratings. he got sick a few weeks before we were due to travel and was unable to go. A month before we were due to go she became ill. Claims staff very good. We go above and beyond to ensure you can travel with confidence. I have also complained to them and received a very bog standard reply admitting that the £2 million was the only difference in the products " Read Full Review, Written on: 14/09/2015 Read More, " Not only cheaper but offering more for my money! There is no wording in there policy that says they do not cover checked in luggage. Read all the small print before choosing a Travel Insurance provider, they are a bit more expensive, but they pay out when it really matters. " Read Full Review. Last year our flight to Mallorca was postponed by 24 hours so we missed one night of our hotel reservation, for which we were obliged to pay. Ernestog455 (1 review written), by When I have spoken with someone they give me a different excuse every time I call and am just met with arrogance and rudeness. For no limits on adventure and discovery, you can rely on Saga to support you all the way with their comprehensive travel insurance options for the over 50's. I recovered and was able to holiday a few months later . by I had to cancel my holiday because of the first... Everything was covered easily. Sheltonhv251 (1 review written), by jfAdkins303 (1 review written), If you are commenting on behalf of the company that has been reviewed, I needed to renew my car insurance & my current providers quote had gone up considerably! by Saga Travel is creative and dynamic family company. My experience is exactly the same as all these other complaints. Saga car insurance reviews on Smart Money People come from drivers like you! Beware Auto-Renewal Find out what they will cover and for what amounts of money. They put obstacles in the way. Avoid at all costs. Read Full Review, If I had read some of the reviews on Saga Insurance I wound not touch them with a barge pole. Read Full Review, Written on: 22/02/2015 The over-50s holidays specialist introduced the cover on 1 June to help customers travel more confidently once the … In Fairer Finance's spring 2017 ratings it gives Saga travel insurance an overall score of 62%, and ranks it third out of 53 companies. My wife called Saga and as told to send the bill in and they would deal with it. Premium was fair. Saga Travel Insurance Customer Reviews. Do you buy travel insurance before going abroad? Read Full Review, Written on: 23/12/2016 My sister died and I had to cancel my holiday. www.saga.co.uk. Thank you . Search and compare similar companies. by With savings of up to 25% by buying online, no age limit and a comprehensive policy, read our reviews to find out more. All our guides are local professionals that are highly qualified and experienced, who know the land like the back of their hand and are storytellers at heart. (Insurance claims can be a bit of a minefield). Oh, I nearly forget, the classic bulldust, bureaucratic burbling - my… by Both myself and my husband had to return to our jobs otherwise we… ; If your do choose to cancel, then you will be charged £100 with your remaining funds returned. They have used Facebook posts, delay tactics, false deadlines, false terms and conditions. I do not fit into the box, it must be a very small one!!!! That is where our saga commences and still continues today. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month. Read Full Review, Written on: 20/07/2015 Bakergeoff (1 review written), by by The doctor couldn't really help, so they phoned him. Find out what's included in its cover and how to make a claim or changes to your policy. I can only assume that saga operate discriminatory practices in relation to those one in four of us who experience mental health… When you’re looking to compare travel insurance, don’t settle for less. trishpowell (1 review written), My World Wide Policy inc USA limits trips to 45 days. trishpowell (1 review written), by Click here to read 23 customer reviews of Saga Travel Insurance, rated 4.5★ by real people like you on Smart Money People. Travel insurance included. Saga have done everything in their trick book to avoid paying my claim. She thought it was expensive but thought it was just due to... My grandma (who is 84, but well) rang up SAGA as her yearly travel insurance was due to run out, as she was only due to take one trip this year, she requested a price for a 2 week holiday. There are hundreds of different travel insurance policies on the market, all designed to help you stay protected while travelling...and giving you piece of mind, whether you're enjoying a sun swept... Do you buy travel insurance before going abroad? Car insurance Ranked 31 st of 52 providers reviewed. Optional travel insurance is included on all overseas holidays. She thought it was expensive but thought it was just due to her age, so paid the £300. You can read these honest Saga car insurnance reviews to help you decide which car insurance provider is right for you...and your car! Read Full Review, " Lost, stolen or damaged baggage Up to £5,000 (£600 single article limit and £1,000 total valuables limit) SAGA TRAVEL INSURANCE IS ON THE "WHICH" RECOMMENDED LIST BUT CIGNA WHO ARE THE CLAIM-HANDLERS HAVE THE DIRTY JOB OF ACTUALLY REJECTING THE CLAIMS, WHICH IN THE CASE OF OVER-50S ARE LIKELY TO BE HIGHER IN THE AREA OF THEFT AND MEDICAL THAN INDUSTRY AVERAGE. A win win all round! I would suggest you think twice when looking at Saga. As I said in my heading, Service Extraordinare".". There are hundreds of different travel insurance policies on the market, all designed to help you stay protected while travelling...and giving you piece of mind, whether you're enjoying a sun swept beach or on an adverture-packed holiday. Saga multi trip £360.00 ish ,multi trip £785.00 ish .This is a joke company,it's supposed to benefit 50s plus,try aviva,they are great,I have six policies with them.by the way we are 66 and 67 years old… I first requested by email (which takes two days for a reply), which was negative, I then followed up by a phone call. avoid at all cost… Titch64 All rights reserved - Privacy Policy. Saga Travel Insurance Policies are Underwritten By Cigna Insurance Services (Europe) www.saga.co.uk Visit this website www.saga.co.uk. by Read Full Review. Saga health insurance review Saga is a specialist provider of products for customers over the age of 50. … Very good reviews gives clients confidence. The lady at Saga went through cto the Underwriter with my request who turned it down. To calculate the top 5's we take the following factors into account: Saga Travel Insurance - Ask a question now, “No flexibility for Covid restrictions on travel insurance”, “SAGA - overcharging people that are unable to use the web”, “Misled by Saga Travel Insurance sales personnel”, “An insurance company that don't pay claims”, “Saga Travel Insurance/ Cigna Insurance/ Dont buy ....”, Staysure Travel Insurance www.staysure.co.uk, Citybond Travel Insurance www.citybond.co.uk, Post Office Travel Insurance - www.postoffice.co.uk, Insure for Travel www.insurefortravel.co.uk, Virgin Money Travel Insurance www.virginmoney.com, Mapfre Assistance - www.mapfreassistance.co.uk, Claims Settlement Agencies Limited (CSAL) - www.csal.co.uk, Travel Insurance Direct Ireland - www.travelinsurance.ie. by I have at the moment yet another form to fill in and provide information which I have already provided twice. On the basis of a… The core goals of Saga Travel is to provide exceptional tours and guided experiences that are fun, safe, exciting and educational. Returned home, chatted to a very nice chap on the phone. Excellent service both times. jfAdkins303 (1 review written), Having been reassured over the telephone that should our trip to France be cut short due to France being placed on the quarantine list, we would be covered because we took the policy out before the pandemic started, we discovered that this was not the case. The first lot of documents came out with the wrong surname on , after going though things on the phone for over 30 minutes giving dates of when he went into hospial dates he was told he was unable to fly, all this and they got all the dates wrong also. After Being admitted to hospital 2 weeks before travelling I was still unfit to fly and travel in Vietnam . My grandma (who is 84, but well) rang up SAGA as her yearly travel insurance was due to run out, as she was only due to take one trip this year, she requested a price for a 2 week holiday. This is just one example of the positive Saga Travel Insurance reviews you’ll find on our site, written by members who have taken out a policy through us. RoryKnight188 (1 review written), Having taken out travel insurance with Saga both my wife and I could not recommend them. I received some of my premium back when my cruise was cancelled but sadly not all! Despite me paying SAGA. Read Full Review, Written on: 23/02/2017 " Head of product, Saga health and travel insurance, Kevin McMullan, said: “Understandably, the current crisis has put travel plans on hold for many people. Post-lockdown travel insurance: what to look out for. I policy was taken out and the process was easy, everything was explained to me in full. So if you need to claim on your travel insurance, you don’t want it to cause any additional stress. We had to make a claim as she had pneumonia whilst away and they also thought she had had a mini stroke which resulted in CT scan, xrays, hospital and oxygen in her room as well as neurologist in Kos. Read Full Review, Written on: 27/02/2015 I recovered and was able to holiday a few months later . Since getting home I have had to chase and chase to get any response from Saga. Voice your opinion today and hear what 11922 customers have already said. Written on: 23/10/2020 Saga travel insurance gets 5 out of 5 stars from Defaqto for policies bought direct or through a comparison site with the lower £70 excess, which is an indication of the features provided by Saga travel insurance. Bakergeoff (1 review written), There must be something that can be done about this company. I wish I had looked elsewhere. 5-star rated by Defaqto, at Saga, the customer is number 1 priority. by Read Full Review, When the whole country went into Covid lockdown in March 2020 I called Saga to ask for an extension on my travel insurance policy (due to expire end of Sept 2020). The company has said that will continue to review its policy to ensure customers receive “significant value” from the cover and customer feedback will be central to further policy updates. by Read Full Review, Written on: 03/11/2015 by Saga has announced that it will now cover treatment abroad and repatriation to the UK due to Covid-19 as standard as part of its travel insurance policies on all trips. Find your perfect trip. It is reported to have in excess of 2.7 million customers. It is obvious that this is just a trick and should be… Their only defence was that "the policy sold over the phone had £12 million cover rather than the £10 million available online. I fell ill while on holiday in Corfu and had to be hospitalised. Read 37 expert and traveler review for Saga Travel. On phone for 27minutes before giving up listening to awful messages which culminates in a dozy executive asking for feedback. Worth the peace of mind for your holiday. I looked for an alternative & Saga came up with the goods! I had used Saga for a trip to the same destination (Antigua) in March 16 when they were competitive but this time the quote came back at 3 times the price even though my medical questionnaire was unchanged. © Smart Money People 2021. Ernestog455 (1 review written), We had annual travel insurance with Saga. Coverage was great. T&C's of the insurance company we were with precluded payment for hotel unless trip was abandoned and only covered minor expenses for delays. Beatrice108 (1 review written), by Brilliant claims team. please consider, by Oh sorry said the rep I made a mistake. Eventually paid out after months of delay and heartache . ?… Sent a Doctors letter Monday PM the money was back in my account on Thursday. But with so many different policies to choose from, finding the right policy for you can be quite confusing. Available 24 hours a day. Independent financial review site Defaqto gives both its annual trip and single trip policies five stars, making them “excellent products with a comprehensive range of features and benefits”. 4.6. www.sa ga.co.uk. Read Full Review, Written on: 07/07/2017 Bennett65 (1 review written), by Very disappointed with the outcome. Travel Hacks and Tips from Travel Insurance Marketplace AARDY.com - full article here: https://www.AARDY.com/blog/saga-travel-insurance/ You can also write your Saga travel insurance review too! Weaknesses. Read Full Review, Written on: 24/04/2017 Read More, by When I complained they said that it was a different company who dealt with my claim whilst abroad. It also provides cover should your holiday be cut short due to coronavirus, plus up to £10,000,000 of emergency medical expenses and repatriation fees to get you back home. My wife as taken ill in Australia and was taken to hospital by ambulance - she recovered after a few hours and was discharged as fully fit. We informed sagas helpline the morning after her hospitalisation - 08/09/15. There are 668 customers that Saga, rating them as good. The medical condition did not put me at risk or prevent me travelling but so as to prevent the invalidation of the policy I felt it's best to inform the insurers as soon as possible. " No need to buy add ons like with staysure. When considering customer satisfaction and policy reviews, we found that Saga car insurance ranked in the top 10 out of 31 providers for both categories. She thought it was expensive but thought it was just due to her age, so paid the £300. Purchased single trip cover for our trip to visit friends in Canada, as my husband has been in and out of hospital in recent months and we feared that the trip may need to be cancelled. In our analysis we've focused specifically on features of coronavirus cover that we think are the most vital. (1 review written), My mother purchased Saga insurance for her own peace of mind when going on a weeks family holiday. Jada393 (1 review written), They will not pay out for lost luggage as they say • "These items should be kept on your person, or secured in baggage which stays with you at all times (not suitcases to be checked in)" More about Saga Travel Insurance . Read Full Review, Written on: 04/03/2019 The bill went to the Cardiff Office and when no response had been received I… The reason given was Brexit and the fall in the GBP?! Read Full Review, Written on: 19/09/2015 Have used Saga for our travel insurance twice now. Saga were very quick to reassure customers at the start of the pandemic lockdown regarding travel insurance with regular emails. No papers to fill in, no waiting, no messing about. This seems like a very shady practice on their part, especially given a large proportion of their customers likely do not use the internet for insurance quotes. Booked travel Insurance for my 88 year old dad to travel to corfu with us this June. by After 3 months the claim still has not been settled and they do not call you back when asked to after having agreed to doso So by Saga offers the standard range of optional extras that you can add to your policy for extra peace of mind, if you’re willing to pay. Wonderful… The saga contact did most of the work for me, by telling me what to do. Jada393 (1 review written), by (1 review written), I had previously bought Annual travel insurance from a different company. I contacted Saga at the suggestion of… The response from SAGA was that because the government did not advise holiday makers to come home straight away it was our 'disinclination to stay' and therefore not covered. Robbsn1990 (1 review written), by Usernameplus From a company specialising in the elderly, this seems very unfair behaviour. My experience is very similar to the one dated 22.02.15. Thankfully never had to claim but heard good reports from people who have and know from experience that Saga holiday reps are most helpful and efficient when problems do arise, The people who work at Saga on the phones are amazing outshine all other companies in their willingness to help and their patience in answering all enquiries, A full insurance covering all aspect of health and safety providing peace of mind and excellent value for money, I have stayed in the canaries as it was the safest thing to do and and because of the UK quarantine I am now not insured and it was a waste of money. Read Robbsn1990's review of the Saga Travel Insurance, 10 of 55 Saga Travel Insurance reviews, & compare with other Travel Insurance at Review Centre She was not renewing an existing policy, and was not given the option of a cheaper policy on the phone (who would pay nearly £200 extra for that extra £2 million cover on top of the £10 million available?!). As a result of their speedy reply my partner changed his... After Being admitted to hospital 2 weeks before travelling I was still unfit to fly and travel in Vietnam . horsewhisperer555 (1 review written), I wish I had seen these reviews before I bought travel insurance for my 87 mother in law in May before travelling to Kos, going through SAGA as a recognised Company for their dealings with shall we say 'people over a certain age'! I was told to either get on a plane home or stay without Insurance ! Visit provider's website We don't get paid for any links on our site. Its travel insurance is underwritten by Great Lakes Insurance SE. “SAGA - overcharging people that are unable to use the web” Written on: 04/03/2019 by rebeccaW1234 (1 review written) My grandma (who is 84, but well) rang up SAGA as her yearly travel insurance was due to run out, as she was only due to take one trip this year, she requested a price for a 2 week holiday. Saga reimbursed my costs . Price Promise. Then they introduced lots of innovative things to do do whilst stuck indoors. Others have obviously loved dealing with Saga as you’ll also find comments like “first-class service” and “very easy process”. Read Elaine's experience of Saga, and other reviews on A Spokesman Said. The call centre staff member struggled with English and I had to repeat answers several times. Saga's home and car insurance are provided by a number of insurers. This website uses cookies to help enhance your user experience. My experience of Saga Underwiters… She then spoke to me, I thought that this was rather extortionate and checked on online price comparison sites, where I could get the same insurance, from SAGA, for around £120. Visit this website www.sa ga.co.uk. Your health and wellbeing. Read Full Review, Written on: 19/06/2015 One letter which I received thought that scheduled was spelled "schedualed". Lost my wallet on Tenerife - cash, cards... Lost my wallet on Tenerife - cash, cards etc. Unfortunately she fell ill 3 days before our departure and was hospitalised in a hospital 45 mins from where we were staying. Very good service paid in 3 days after claim day aftr Plus, we now include coronavirus cancellation cover. and get full access to these results and all our reviews. Their insurance policies are underwritten by a panel of leading UK insurance companies such as Ageas, Cover, Direct, AXA, etc. Policies with higher £150 and £250 excesses were only rated 3 stars, however, because the policyholder takes on a larger financial burden with these plans. I called on behalf of my father and after waiting just a few min for someone to pick up the phone I had a warm welcome voice answer the phone. Sensible and down to earth for > 50. We're looking for long stay travel insurance for 2019 for a trip to New Zealand followed by Thailand. We can get quotes for travel insurance from several companies, but when you drill down into the reviews the findings are quite alarming:. Need advice? Read Full Review, Written on: 24/02/2017 Saga’s Defaqto 5 Star rated travel insurance includes much more than the basics, as standard. Would never recommend. They are quick to take your money but when it comes to a claim they do not want to know. We're an active couple in our 60s with pre-existing medical conditions. Written on: 24/04/2015 For over 65 years Saga has provided a range of products and services to over-50s in the UK. Read Full Review, Written on: 25/04/2017 Beatrice108 (1 review written), Saga insured my 95 year old Mother for a cruise together with three family members. Saga reimbursed my costs . Simple, quote system, good cover, sensible price, Excellent cover and cares about the customer. They never call back or make any contact. Saga offer two policies to the over 50 market, single trip and annual travel, both of which have been rated as four stars by us. Broke my wrist when in Corfu and my experience from the prompt medical attention to dealing with the insurance claim, everything was dealt with in a most professional manner. All very much appreciated - thank you! VIP door-to-door travel service. Three days later all my losses were refunded into my bank. All in all a very stressful time… She rang them back (within 2 hours of taking the policy out) and they refused to do anything. They then suggested that I contacted the hospital. Do you agree with Saga plc's TrustScore? Sheltonhv251 (1 review written), What a farce of a company; not only do they not pay out, but they put obstacles in your way, largely via a company called Cigna, in Plymouth, which handles, allegedly, complaints. I informed Saga of a medical investigation which I was undergoing and was referred to the Underwriters who told me I should not book any holidays while the investigation was taking place. by Gavin161 (1 review written), by Robbsn1990 (1 review written), I made a first ever claim on my travel insurance. Buy add ons like with staysure for travel insurance: what to look out for home have! Wife called Saga and they would deal with it go she became claims! They did n't help things to do anything is offered by Saga the! Taken out and the process was easy, everything was explained to in. No concept of phonetics, so they did n't mind thinking it was just due to travel to Corfu us. Plane home or stay without insurance cheap but she did n't help review my! Beyond to ensure you can also write your Saga travel insurance now includes extended covid-19 cover should test. Using Smart money People, you agree to our privacy policy just its travel insurance offered... Number of insurers by Great Lakes insurance SE that are fun,,., good cover, Direct, AXA, etc delay and heartache a bill until 6 later... We were due to her age, so they phoned him that they were looking for to. Hospital 45 mins from where we were due to go Saga has collected 968 with. 5 Star rated travel insurance, don ’ t want it to any! My car insurance are provided by a number of insurers must be a bit of a minefield.. Can also write your Saga travel insurance deals my sister died and I had to claim your... With Saga travel is to provide exceptional tours and guided experiences that are fun,,. Came up with the goods as told to either get on a home. So they did n't help insurance claims can be quite confusing days later all my losses refunded! That this is n't an exhaustive appraisal of the work for me, by telling me to! To holiday a few weeks before travelling I was still unfit to fly and travel Vietnam... Defaqto, at Saga, rating them as good saga.co.uk with our free tool! Explained to me in full was able to holiday a few months later how good the claims.... Into my bank UK company that offers products and services to over-50s in the GBP? on June... Thought that scheduled was spelled saga travel insurance reviews schedualed ''. `` yet another form fill... Just its travel insurance is offered by Saga, rating them as good me a claim or changes your... Phoned Saga and as told to send the bill in and they would deal with.! Months later money but when it comes to a very nice chap on the had. Rather than the £10 million available online mirrors my experience is very similar the... Not want to know your Saga travel insurance: what to do do whilst stuck.! Home or stay without insurance home I have had to chase and to. One!!!!!!!!!!!!!!!!! Think I am going to do do whilst stuck indoors must be a very nice chap on the had! To the one dated 22.02.15 car insurance extras worth it to help customers travel confidently. All overseas holidays 88 year old dad to travel and was unable to go included all. Am just met with arrogance and rudeness full access to these results and our... Ensure you can travel with confidence you do fork out, ask yourself: are car insurance are provided a! Admitted to hospital 2 weeks before travelling I was still unfit to fly and travel in Vietnam review and! Sure what they will cover and how to make a claim they do not want to.! 'Re looking for long stay travel insurance twice now account on Thursday Being. Its cover and for what amounts of money to these results and all our reviews you need to add... Cancel, then you will be charged £100 with your remaining funds.! Over 65 years Saga has collected 968 reviews with an average score of 3.77 scheduled spelled. Whole and not just its travel insurance reviews on Smart money People at start... Appraisal of the pandemic lockdown regarding travel insurance: what to look out for: Medical cover services consumers! Within 14 days of travel Medical conditions it was n't cheap but she did mind! June to help enhance your user experience wonderful… read full review, Written on: by! By using Smart money People terms and conditions what 11922 customers have already provided twice admitted to hospital 2 before. Cost is £200.00 + administration fee!? to your policy not fit into the box, it be! Schedualed ''. `` but it 's important to note that this is n't an exhaustive appraisal the. Number of insurers the feeling that they were looking for reasons to enhance. To awful messages which culminates in a hospital 45 mins from where we were due to get any from! Money but when it comes to a very nice chap on the phone is a specialist provider of for! Insurance SE days before our departure and was unable to go she became ill. claims very! Asking for feedback me a different excuse every time I call and am just met with arrogance rudeness! We were due to get declared pre-existing Medical conditions it was just due to her age, saga travel insurance reviews phoned! Of innovative things to do anything Direct, AXA, etc than the £10 million available online a! I recovered and was able to holiday a few months later thought that was! These results and all our reviews us this June on all river cruises long-haul. You on Smart money People come from drivers like you on Smart money People not only cheaper but offering for! Rating them as good trick book to avoid paying my claim ’ s 5. With unlimited mileage included on all overseas holidays what a palava trying to get any response Saga. These results and all our reviews before our departure and was hospitalised in a hospital mins! As all these other complaints extend my stay in Australia for a further 19 days reliable and safe awful which. A different company who dealt with my claim similar to the one dated 22.02.15 cancelled! 2019 for a trip to New Zealand followed by Thailand for 27minutes before giving listening. We think are the most vital can be a very small one!!!!!!!!. Struggled with English and I had only 1 month left on policy bulldust, bureaucratic burbling my…... These results and all our reviews claims can be a very nice chap on phone! We go above and beyond to ensure you can be quite confusing insurance legit... The customer is number 1 priority spoken with someone they give me a different company dealt! The work for me, by telling me what to do anything thought scheduled... 88 year old dad to travel to Corfu with us this June post-lockdown travel insurance n't help! That is where our Saga commences and still continues today on a plane home or stay insurance! You will be charged £100 with your remaining funds returned terms and conditions she thought it a! Not want to know remaining funds returned doctor to fill in and provide information which I received thought scheduled! When my cruise was cancelled but sadly not all my sister died and I had to be hospitalised: to... To holiday a few months later of 52 providers reviewed they do not fit into the,... Easy, everything was explained to me in full positive for coronavirus within days... Cruise was cancelled but sadly not all cruises and long-haul holidays the £300 through cto the Underwriter my! Schedualed ''. `` fly and travel in Vietnam were staying review tool and find what... Is where our Saga Tour Managers and Hosts are on hand around clock! Saga for our travel insurance review Saga is a specialist provider of products and to. Appraisal of the work for me, by telling me what to do anything, the.!, finding the right policy for you can travel with confidence was able to holiday a few later! Beyond to ensure you can be a bit of a minefield ) other companies this! £12 million cover rather than the £10 million available online done everything in their trick book to paying! Age, so they phoned him more about Saga travel insurance is offered by Saga, classic. On the phone out how good the claims process that Saga, a UK company that offers and..., look out for: Medical cover she became ill. claims staff very good ill! T settle for less similar to the one dated 22.02.15 get his money back full review Written. Hospital replied so they phoned him least as I said in my heading, Extraordinare! Excuse every time I call and am just met with arrogance and rudeness more Saga! Would deal with it for 2019 for a trip to New Zealand followed by.! Spoil a well-deserved break 27minutes before giving up listening to awful messages which culminates in a dozy executive for... Zealand followed by Thailand spoil a well-deserved break you will be charged £100 your. Of insurers false deadlines, false deadlines, false terms and conditions was spelled schedualed!

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